trustpilot customer comments and reviews

Thank you for the fast and reliable delivery. I am very content with the way your company handled this order and my water now tastes great. 

I have just ordered my first replacement Max filter for the Coldstream undercounter system that I had installed last summer. I wanted to let you know how impressed and delighted I am with the filter. The water tastes just great! I would have expected to pay a lot more for a system of that quality. Thank you.

I must say having dealt with “another supplier name” and purchased numerous products, Coldstream customer service was second to none. I was very impressed with your phone etiquette to help me understand which filter was right for my kitchen, very professional and helpful.
Mr J 

The Coldstream Gravity filter fits well into my Stainless Steel Gravity System and the water tastes clean and fresh, Thank you Coldstream – Mr CD

….. That is superb customer service, fast and efficient ….
Mr P R

I recently purchased a Coldstream Undercounter stainless steel filter system to encourage myself to drink more water and to save money on water jug filters that never seemed to last beyond a few weeks. I was pleasantly surprised how the water tastes, infact far better than the water filtered by my old plastic water jug and the product works beautifully. Service was efficient, fast on answering my initial queries for set-up. I whole heartedly recommend this product and the filter for clean drinking water that you can trust.
Alex C

Thank you …… for everything. My order arrived this morning, well packed and the filters make my water taste great and I am confident its genuinely clean for all the family to enjoy.

……You’ve been a pleasure to interact with .. Thanks again and its reassuring to know the filters are made in the UK and of the highest quality.

I would like to thank you for your help with my filter system set-up. I will highly recommend your company.